Social Media Marketing Agency
There’s more to social media than selfies and food pics
Your friends are posting and tagging and even periscoping, but what are they saying about your business? Are they checking in? Are your hashtags trending? Do they even ‘like’ you? (*Hears crickets…) Come here, and let Palm give you a *HUG*.
Social media can be daunting, but we can turn your puzzled emoji into a super duper really happy face. :DD!! Palm will strategically leverage the tweets, grams, and posts to let you and your customers connect in new ways. #yes #growth #palm #wecanhelp #signmeup #now
Social Media Marketing Strategy Guide
Engage Customers in Meaningful Conversations:
We understand that businesses can’t afford to be arrogant. In the age of social media, businesses must be open to discussions with their customers. It is important to find out what they like, what they hate and what fresh ideas they may have.
Use Social Media to Provide Exclusive Offers and Discounts:
Customers are always looking for deals and social media gives businesses an opportunity to provide exclusive promotions to their most loyal customers. Not only do we help you reach a captive audience with each offering, but we can also measure the success of the campaign by having it exclusive to social media.
Provide Instantaneous Customer Service:
Social media allows companies to instantly deal with customer service issues. This can be done directly, by offering clear channels for customers to register complaints, concerns and suggestions. We, at Palm, also do so proactively, by monitoring what people are saying about your brand online.
Put a Human Face on a Small Business:
Small Businesses can seem impersonal to the general public. Through social media, we help you put a human face on a company, stripping away the wall and making your company far more accessible to the general public.
Engage Visitors by Having them Contribute Content:
We consistently strive to engage your social media audience by allowing them to contribute “content” to the social media site.